Mostly of the Services require us to know who you are using. So that we can best meet
your needs. When you access these Services, or by any interaction media like via emails,
telephone calls or other correspondence, we may ask you to voluntarily provide us with
certain information that personally identifies you or could be used to personally identify you.
You hereby allow to the collection of such information by Jivan Setu. Without prejudice to the
generality of the above, information collected by us from you may include (but is not limited to) the following:
1. Contact data (such as your email address and phone number etc);
2. Demographic data (such as your gender, your date of birth and your pin code);
3. Data regarding your usage of the services and history of the appointments made by or with you through the use of Services;
4. Insurance data (such as your insurance carrier and insurance plan);
5. Other information that you voluntarily choose to provide to us (such as information shared by you with us through emails or letters.
6. Geographical location of clinic or hospital or laboratories like address etc.
Information collected from you by Jivan Setu may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules. “Personal Information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person. The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:
2. Call data records.
3. Physical, physiological and mental health condition;
4. Sexual orientation;
5. Medical records and history;
6. Biometric information;
7. Information received by body corporate under lawful contract or otherwise;
8. Visitor details as provided at the time of registration or thereafter; and
9. Financial information such as bank accounts, credit and debit card details or other payment instrument details;
Jivan Setu will be free to use, collect and disclose information that is freely available in the public domain without your consent.
This section applies to all users
If you have voluntarily provided your Personal Information to Jivan Setu for any of purposes stated above, you hereby consent to such collection and use of such information by Jivan Setu. However, Jivan Setu shall not contact you on your telephone number(s) for any purpose including those mentioned in these sub-sections, if such telephone number is registered with the Do Not Call registry (“DNC Registry”) under the PDPA without your express, clear and un-ambiguous written consent.
This section applies to all doctors and hospitals
This section applies to all End-Users
This section applies to all Blood bank Volunteers
This section applies to all our other affiliate
Jivan Setu strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Jivan Setu Website and Services are not intended for use by minors, Jivan Setu respects the privacy of minors who may inadvertently use the internet or the mobile application.
Transaction against appointment service booking is full secured as per standard. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your service purchase-related transactions. Your transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, Net banking , American Express etc. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.